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Contact Us

Important phone numbers:

Main Branch: 816-483-1210 Fax:  816-483-2586
Truman Branch:   816-231-6615   Fax:  816-231-6636
Customer Service:   816-483-1210    Fax:  816-483-2549
Loan Department:   816-483-1210   Fax:  816-483-9602
Lost or stolen debit card: 1-800-264-5578  
Access Line:   816-965-5573 or 866-965-5573 (outside of metro)
Central Payments/Prepaid Division: 1-605-370-5135
Central Bank Prepaid MasterCard:   1-800-416-6373

Thank you for visiting

If you have questions, comments or feedback, we'd love to hear from you. You can reach us by phone at (816) 483-1210, or please send us an e-mail by filling out the form below. Please do not to include any important personal information such as account numbers in this form or in e-mail. We will reply to you promptly.

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Please do not include personal account information in your inquiry. If you have a specific question about your account(s), please contact one of our customer service representatives at (816) 483-1210.