Important phone numbers:
|Main Branch:||816-483-1210||Fax: 816-483-2586|
|Truman Branch:||816-231-6615||Fax: 816-231-6636|
|Customer Service:||816-483-1210||Fax: 816-483-2549|
|Loan Department:||816-483-1210||Fax: 816-483-9602|
|Lost or stolen debit card:||1-800-264-5578|
|Access Line:||816-965-5573 or 866-965-5573 (outside of metro)|
|Central Payments/Prepaid Division:||1-605-370-5135|
|Central Bank Prepaid MasterCard:||1-800-416-6373|
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If you have questions, comments or feedback, we'd love to hear from you. You can reach us by phone at (816) 483-1210, or please send us an e-mail by filling out the form below. Please do not to include any important personal information such as account numbers in this form or in e-mail. We will reply to you promptly.
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Please do not include personal account information in your inquiry. If you have a specific question about your account(s), please contact one of our customer service representatives at (816) 483-1210.