
In the News
All the buzz about Central Bank of Kansas City
Central Bank: Focused on serving the community in large and small ways
NE News article from June 1, 2022 by Abby Hoover
NE News article from June 1, 2022 by Abby Hoover
Shred Event - June 11, 2022 - 10am-1pm
Housing Announcement - Congressman Cleaver - April 12, 2022
Wellness Wednesday - March 9, 2022 - 10am-2pm
December 23, 2021
June 19, 2021
Central Bank of KC along with the NEKC Chamber of Commerce is sponsoring a free Shred It day. Bring up to 10 boxes to the NEKC Chamber of Commerce at 2657 Independence Avenue on June 19th from 10am-1pm for shredding. Have outdated tax forms, bank statements or other sensitive documents? Keep your information safe by shredding them at this drive-up, drop-off event.
May 5, 2021
The Northeast News highlights what we've been up to this past year in their May 5th issue.
Update May 1, 2021
Lobby open from M - F 9am - 5pm and Saturday from 9 am - 12pm. Please continue to use drive-thru, ATM's and walk-up teller when possible. (Vestibulo abierto. Se requieren máscaras.)
Update April 1, 2021
Lobby open on a limited basis M - F 9am - 3pm and Saturday from 9 am - 12pm. Masks required. Please continue to use drive-thru, ATM's and walk-up teller when possible. More safety measures posted at the branch.
CDC Guidance on Personal and Social Gatherings - Nov. 2020
As cases rise and holidays are upon us, the CDC has some guidance for participating in activities with family and friends.
Local Resources - October 2020
Drive-Thru, walk-up windows and ATM's open - June 29, 2020
The main lobby on Independence Avenue is still closed, but if needed, you can schedule an appointment at 816-483-1210. Our drive-thru lanes, walk-up windows and ATM’s are functioning as normal at both branches.
Don’t forget that you can bank from anywhere, anytime with our online banking and mobile app:
- You can check your balances
- Monitor recent transactions
- Transfer money between accounts
- Pay bills
- Access e-statements
Find about all our e-banking products here. If you need to sign up for online banking, click here. Once you sign up for online banking, you’ll be able to access your accounts through our mobile app. Find direct links to the cb mobile app on our mobile banking page of our website.
We appreciate your business and look forward to continuing to serve you. We will provide updates as needed here on our website, through email, and through our social media accounts. Stay safe.
Your friends at Central Bank of Kansas City
Update: Main Lobby Closed - Drive-Thru Open | 3/18/2020
Central Bank of Kansas City Coronavirus Preparedness
Given guidance from the CDC on limiting the spread of COVID-19 and as a precautionary measure, we will provide drive-thru service only at our main branch location, effective March 18, 2020 until further notice.
As the coronavirus continues to evolve and be a very fluid situation, this decision is an effort to practice the CDC’s social distancing recommendation while ensuring we’re available to more safely serve our customers during regular hours.
This is a precautionary measure to protect the health and safety of our employees and customers. Our branches will function as follows starting on Wednesday, March 18th:
- 2301 Independence Avenue – Central Bank of Kansas City employees will be staffing our drive-thru lanes; our drive-up ATM and walk-up ATM at the NW corner of the main branch are available for your use 24/7; our walk-up teller at our Independence Avenue entrance will also be open; and our Night Drop is available and will be checked multiple times per day. As always, our staff is available by phone and email to assist customers. If you need assistance, please contact customer service at 816-483-1210.
- If you have a transaction that can’t be handled at the ATM or the drive-thru lanes, our staff is on-site to complete your transaction or answer any questions. If you need assistance, please contact customer service at 816-483-1210.
- 3740 Truman Road – Truman Road branch will continue normal operations with a limit on the number of customers accepted into the lobby area at any one time. If you need assistance, please contact the branch at 816-231-6615.
- Transaction Processing - We are fully operational and processing all of your depository and disbursement transactions.
- Online & Mobile Banking –We strongly encourage you to use online banking, the access phone line and our Central Bank of Kansas City (CBKC) mobile app for self-service banking and 24/7 account access. Pick the most convenient at-home banking option for you to view transactions, check balances, make payments, and more. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now. Once enrolled, you’ll be able to use the CBKC mobile app – download on Google Play or iTunes App. Sign in with your mobile banking ID and PIN, which is the same as your online banking ID and PIN.
As always, Central Bank of KC is here for you. We understand the importance of our role during trying times like these and we want to assure you that we are well-prepared for the impact of this situation.
We thank you for your business and invite you to please reach out with any questions. 816-483-1210
Stimulus Checks | 4/16/2020
Update: Information from the IRS on Stimulus Checks
Here is what you need to know about your Economic Impact Payment. For most taxpayers, payments are automatic, and no further action is needed. This includes taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees. Direct Deposits of the payments started the week of April 13th.
Check on the status of your Economic Impact Payment
Get My Payment application will give you information about:
- Your payment status
- Your payment type
- Whether they need more information from you, including bank account information
Here are links from the IRS website...
- Eligibility and General Information
- Accessing Get My Payment
- Payment Status
- Payment Status Not Available
- Bank Account Information
- Locked/Status Unavailable
- Error Message
- Address Changes
As always, Central Bank of KC is here for you. We understand the importance of our role during trying times like these and we want to assure you that we are well-prepared for the impact of this situation. We thank you for your business and invite you to please reach out with any questions. 816-483-1210.
Updated Hours | 4/6/2020
Donations for Don Bosco Senior Center | 4/3/2020
As our local communities face challenges from the coronavirus pandemic, Central Bank of Kansas City is ready to help. Our community partner Don Bosco Senior Center does so much to support our local seniors every day, and are essential in keeping them cared for during this challenging time. So we decided to help by donating fresh produce, groceries, totes and word search books for the seniors being served by center. Read more in our press release here.
We’re Here to Support You | 3/30/2020
Our priority during this time of uncertainty is balancing the well-being of our customers and employees with continuing to provide access to essential financial services. To keep this balance, we made some adjustments to our normal operations.
The main lobby on Independence Avenue is still closed, but drive-thru lanes and ATM’s are functioning as normal at both branches. At our Truman Branch, we are limiting lobby access to 1-2 customers at a time. Both branches have a walk-up teller window that will accept one customer at a time for your safety. We've also made some significant actions for the safety of our employees and customers, like expanded branch cleaning services and increasing the number of employees working remotely.
Don’t forget that you can bank from anywhere, anytime with our online banking and mobile app:
- You can check your balances
- Monitor recent transactions
- Transfer money between accounts
- Pay bills
- Access e-statements
Find about all our e-banking products here. If you need to sign up for online banking, click here. Once you sign up for online banking, you’ll be able to access your accounts through our mobile app. Find direct links to the cb mobile app on our mobile banking page of our website.
We appreciate your business and look forward to continuing to serve you. We will provide updates as needed here on our website, through email, and through our social media accounts. Stay safe.
Your friends at Central Bank of Kansas City
Update: Main Lobby Closed - Drive-Thru Open | 3/18/2020
Central Bank of Kansas City Coronavirus Preparedness
Given guidance from the CDC on limiting the spread of COVID-19 and as a precautionary measure, we will provide drive-thru service only at our main branch location, effective March 18, 2020 until further notice.
As the coronavirus continues to evolve and be a very fluid situation, this decision is an effort to practice the CDC’s social distancing recommendation while ensuring we’re available to more safely serve our customers during regular hours.
This is a precautionary measure to protect the health and safety of our employees and customers. Our branches will function as follows starting on Wednesday, March 18th:
- 2301 Independence Avenue – Central Bank of Kansas City employees will be staffing our drive-thru lanes; our drive-up ATM and walk-up ATM at the NW corner of the main branch are available for your use 24/7; our walk-up teller at our Independence Avenue entrance will also be open; and our Night Drop is available and will be checked multiple times per day. As always, our staff is available by phone and email to assist customers. If you need assistance, please contact customer service at 816-483-1210.
- If you have a transaction that can’t be handled at the ATM or the drive-thru lanes, our staff is on-site to complete your transaction or answer any questions. If you need assistance, please contact customer service at 816-483-1210.
- 3740 Truman Road – Truman Road branch will continue normal operations with a limit on the number of customers accepted into the lobby area at any one time. If you need assistance, please contact the branch at 816-231-6615.
- Transaction Processing - We are fully operational and processing all of your depository and disbursement transactions.
- Online & Mobile Banking –We strongly encourage you to use online banking, the access phone line and our Central Bank of Kansas City (CBKC) mobile app for self-service banking and 24/7 account access. Pick the most convenient at-home banking option for you to view transactions, check balances, make payments, and more. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now. Once enrolled, you’ll be able to use the CBKC mobile app – download on Google Play or iTunes App. Sign in with your mobile banking ID and PIN, which is the same as your online banking ID and PIN.
As always, Central Bank of KC is here for you. We understand the importance of our role during trying times like these and we want to assure you that we are well-prepared for the impact of this situation.
We thank you for your business and invite you to please reach out with any questions. 816-483-1210
Supporting your banking needs during COVID-19 | 3/16/2020
At Central Bank of KC, the health and well-being of our customers, staff, and community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers as the situation evolves.
Preparation is Key
Taking care of our customers and staff is our top priority. One of the many ways we do that is to ensure we have comprehensive plans in place to help promote everyone’s health and safety as well as the continuity of our operations.
We are making extensive preparations across all lines of business. Here are just a few examples:
- Throughout our system, we are making additional efforts to disinfect work areas and equipment, and help our team safely handle cash.
- If the situation warrants, we are prepared to make changes to peak hours of branch operation, including encouraging increased use of drive-through windows, ATM’s and online banking, to allow you to conduct business while minimizing your exposure to others.
- Key functions within the bank are also prepared to work remotely if needed to ensure as little disruption as possible to normal operations, allowing us to continue to serve you.
Bank from Anywhere, Anytime
We strongly encourage you to use Central Bank of KC online banking, the access phone line and our Central Bank of Kansas City (CBKC) mobile app for self-service banking and 24/7 account access. Pick the most convenient at-home banking option for you to view transactions, check balances, make payments, and more. It’s easier and faster (in most cases) to manage your account digitally. If you haven’t enrolled in online access, it only takes a few minutes. Enroll now here. Once enrolled, you’ll be able to use the CBKC mobile app – download on Google Play or iTunes App store. Sign in with your mobile banking ID and PIN, which is the same as your online banking ID and PIN.
Stay Informed
As always, the health, safety and well-being of our customers, our staff and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.
Please visit here as the situation evolves for the latest updates. We’ll also keep you informed on our Facebook page. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.
In the meantime, we urge everyone to remain calm, be patient, prepare sensibly, show kindness, stay flexible, and exercise good judgment. This is a public health emergency and we are grateful for all the extra work you do individually during these extraordinary times.