Contact Us

We'd Like to Hear from You!

If you have questions, comments or feedback, we'd love to hear from you. You can reach us by phone in the list of important phone numbers below, or please send us an email by filling out the form below.

  • Routing # - 101001283

Important Central Bank of KC Phone Numbers

  • Main Branch
    (816) 483-1210
    Fax: (816) 483-2586

  • Truman Branch
    (816) 231-6615
    Fax: (816) 231-6636

  • Customer Service
    (816) 483-1210
    Fax: (816) 483-2549

  • Loan Department
    (816) 483-1210
    Fax: (816) 483-9602

  • Lost or Stolen Debit Card
    1-833-337-6075 
 
  • Access Line
    (816) 965-5573 or (866) 965-5573 (outside of metro)

  • Prepaid Division/Central Payments
    (605) 370-5135

  • Select Mobile Money Prepaid Mastercard®
    (866) 484-1470

CONTACT US FORM
When filling out the form below, please do not include personal account information in your inquiry. We will reply to you promptly. This information request form will be sent over our secure server. If you have a specific question about your account(s) during normal office hours, please contact one of our customer service representatives at (816) 483-1210. 
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