Contact Us

We'd Like to Hear from You!

If you have questions, comments or feedback, we'd love to hear from you. You can reach us by phone in the list of important phone numbers below, or please send us an Email by filling out the form below. Please do not to include any important personal information such as account numbers in this form or in Email. We will reply to you promptly. This information request form will be sent over our secure server.

Important Phone Numbers

  • Main Branch
    (816) 483-1210
    Fax: (816) 483-2586

  • Truman Branch
    (816) 231-6615
    Fax: (816) 231-6636

  • Customer Service
    (816) 483-1210
    Fax: (816) 483-2549

  • Loan Department
    (816) 483-1210
    Fax: (816) 483-9602

  • Lost or Stolen Debit Card
    (800) 264-5578 Access Line
    (816) 965-5573 or (866) 965-5573 (outside of metro)

  • Central Payments / Prepaid Division
    (605) 370-5135

  • Select Mobile Money Prepaid Mastercard®
    (866) 484-1470
Please do not include personal account information in your inquiry. If you have a specific question about your account(s), please contact one of our customer service representatives at (816) 483-1210.
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